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BK9 BOARD & TRAIN
Customer Information and Liability Waiver

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Personal Information:

First Name

Last Name

Phone

Social Media Handle

Address:

Street Name and Number:

City:

Province/State:

Postal/Zip:

Emergency Contact Name:

Emergency Contact Number:

Emergency Contact E-mail:

Pet’s Profile:

Pet’s Name

Pet’s Breed

Pet’s Age

Pet’s Weight (kg or lbs)

Male or Female

Spayed, Neutered or In-tact

Any Allergies or Medications? If yes, please name them and describe the dosage, details on administration and times given.

Describe your pet’s feeding Schedule:

Select the Food Type

Vet Kibble Regular/Premium Dry Kibble Raw Food Dehydrated Raw Food

Brand of Dog Food:

Behaviour Information:

Does your dog have a bite history?(required)

Yes, my dog has bitten or nipped in the past. No, my dog is really friendly and hasn't bitten or nipped. No, but I see signs that he/she could be a bite risk.

If your dog does have a bite history or has a risk of biting, in detail, please describe what happened or what you feel could lead to a bite:

Please describe any extra notes about behaviour and your goals here:

Will your dog require a muzzle upon intake date?(required)

Yes No

If yes, please measure your dog’s muzzle circumference, top of the neck behind the ears and muzzle length in CM or INCHES:

Did your dog ever wear any electronics? (eg: boundary fence/in-ground fence/e-fence, e-collar/remote training collar, bark collar, spray collars, gps or halo collars)(required)

Yes

If you’ve answered “YES” to the question above, please provide electronic type and brand;
eg: E-Collar/Remote collar by E-collar Technologies.

Dog’s Medical Information:

Veterinarian Clinic:

Veterinarian Name:

Veterinarian Phone:

Veterinarian Full Address: (Street Number, Street Name, City/State, Postal Code/Zip)

Agreement & Waver:

BK9 Board & Train Agreement
Terms and Conditions:
The Terms and Conditions for participation in any BK9 Board & Train program(s) are set out below. PARTICIPANT (referred to as “CLIENT” and/or “OWNER”) must accept these terms to secure enrollment in the program. Please read this policy carefully.

By electronically signing this agreement, CLIENT acknowledges and agrees to the following:

Responsibility and Liability:
CLIENT understands and agrees that BK9 has no control over the dog outside of training hours and will not be held liable for any injury, loss, expense, or damage caused by the dog’s actions. CLIENT agrees to indemnify and hold BK9 harmless against any claims related to the dog’s behavior.
CLIENT acknowledges that working with dogs and training them carries inherent risks, including but not limited to the risk of dog bites. CLIENT assumes responsibility for the dog’s behavior both during and after training, recognizing that all training involves ongoing management and owner involvement.

Training Techniques and Tools:
CLIENT understands and consents to the use of various training tools and techniques by BK9 for behavior modification and training, allowing BK9 to use any tools necessary to achieve optimal results for the dog’s specific needs.

Training tools may include, but are not limited to, remote training collars, standard training collars, martingale collars, prong collars, long lines, head collars (e.g., Halti), slip leads, clickers, muzzles (if necessary), harnesses, and high-value training treats. These tools are carefully selected to support the training goals and promote the dog’s overall well-being.

Training Continuation and Liability:
BK9 assumes no liability for any errors or omissions in the program materials or training outcomes once the dog has returned home. It is the CLIENT’s responsibility to continue the recommended practices, tools and techniques as advised by the trainer to achieve the best, lasting results.

Behavior and Termination:
BK9 is committed to providing a positive experience for CLIENT and their dog. If CLIENT becomes disruptive or fails to follow the terms of this agreement, BK9 reserves the right to terminate or suspend training services without a refund. Violations of BK9’s policies will result in immediate termination of services without a refund.

No Guarantees of Results:
CLIENT acknowledges that successful dog training requires ongoing effort, and there is no guarantee that the dog will be fully trained upon completion of the program. Training is a continuous process that requires active participation from the dog’s owner throughout its life.

Photography, Video, and Marketing:
BK9 may take photos and/or videos during training sessions for training, teaching, marketing, advertising, or other uses. By participating, CLIENT consents to the use of images and footage of the CLIENT and their dog.

Vaccination and Health Requirements:
To ensure the safety and well-being of all participants, CLIENT must provide up-to-date vaccination records for rabies and certify that the dog is seasonally treated with flea and tick preventative. BK9 can provide these treatments if necessary during the dog’s stay. Copy of records may be sent to: bk9becky@gmail.com

Client Obligations for Board & Train Sessions:
CLIENT must provide an adequate supply of food for the entire training period; BK9 is equipped to store raw food.

Dogs must arrive on a secure flat or martingale collar. If a dog poses a bite risk, the CLIENT is responsible for bringing an appropriate muzzle. If CLIENT does not have one, BK9 must be informed in advance so one can be arranged.

BK9 provides beef liver treats; if the dog has allergies or dietary preferences, CLIENT must supply alternative treats.

BK9 does not require personal belongings for the dog (such as bedding or blankets), but CLIENT may bring a favorite toy or item for training motivation if desired.

Progress Updates:
BK9 provides weekly training progress updates between Wednesday and Friday. Although photos and videos may be included, they will only be captured if the dog is comfortable, as we prioritize each dog’s well-being.

Privacy Policy:
CLIENT consents to receive email notifications from BK9 regarding new services, agreements, and disclosures. BK9 respects CLIENT’s privacy and will not disclose personal information to third parties without explicit consent.

Payment & Cancellation Policy:
Payment Terms:
A non-refundable $500 deposit is required at booking to secure a spot. The remaining balance is due 14 days before the dog’s scheduled intake date. Payment options include:
E-transfer: Send to bk9becky@gmail.com
PayPal: Link provided upon request (bk9becky@gmail.com)

Refund Policy:
All payments are final once the program has commenced, and no refunds are available after program access. Qualified refunds processed before program access will be refunded at 80%, with a 20% administration and processing fee.

Cancellation and Rescheduling:
CLIENT may reschedule the intake date without forfeiting the deposit if BK9 is notified at least 72 hours in advance.

Data Security:
BK9 will make reasonable efforts to restrict unauthorized access to our files and data. CLIENT acknowledges that no system is completely secure and that unauthorized access by third parties is possible. Use of the site and program content is at CLIENT’s own risk.

By signing below, CLIENT acknowledges that they have read and fully understand the terms and conditions, privacy policy, payment, and cancellation policies, and other guidelines set forth in this agreement. CLIENT is 18 years or older and agrees to comply with all terms.

Agreement to all terms & conditions above: Full Name

Date (YYYY-MM-DD)